Optimise your experience at the ULI Asia Pacific Summit

The ULI Events App is the ONLY place to access all meeting details and updates in real-time. Make the most of your Summit experience and download the app today.

Why download the app?

Stay Informed

Access the entire Summit programme including speakers, sessions, and networking events, and get timely event updates and reminders.

Customise Your Experience

Create your own personal agenda before you arrive by bookmarking the sessions and events you’re interested in.

Network with Peers

Tailor your professional bio and search through hundreds of Summit attendees. Schedule meet-ups using the messaging feature.

Get Around with Ease

Navigate the interactive Venue and Offsite Events maps to ensure you make it to all of your events on time.

Watch Session Recordings On Demand

Don’t miss out on a minute of programming. Access sessions in the app for 30 days after they are over.

Access the ULI Events Web App on your computer

In addition to the mobile app, all Summit attendees have access to the ULI Events Web App. Access all the same content, network using the messaging feature, and view session recordings all on your laptop.

Download on your desktop

Frequently Asked Questions

Accessing the ULI Events App

After entering my email, I did not receive an email to access my profile

Please check that you have entered the correct email when accessing the app (the one that you provided for the event).

Please check your spam folders in your inbox, in case the email was marked as spam.

I can’t find my access link, or the link is not working

If the link you have is not working, please verify that you are using the correct link (the latest one that you received by email for this specific event).

If you are using the correct and latest link, and it still does not work, please contact our support team at [email protected] 

Tip: When you receive your access link by email, it can be very helpful to add it as a shortcut or a bookmark in your web browser.

How do I log back in?

You can visit webapp.spotme.com to log in with the email address that you have registered with.

If you do not remember which email address you used, try checking your inbox for a registration confirmation email.

If that does not work, please contact our support team at [email protected] 

I can access other websites but I can’t access the ULI Events App

If you are using a restricted/controlled network, such as a corporate network, access to the SpotMe platform may be restricted, therefore preventing you from accessing an event or a registration page. If this is the case, try the following:

  1. Copy/paste the registration or access event link (URL) into your browser (for example https://webapp.spotme.com/login/eventspace/ABCDE), instead of clicking on a Register here or Access event button.
  2. If you are trying to register via the WIFI on a computer, try to register via your mobile device while on 4G network (you can later switch back to WIFI). If you are already trying to register via mobile device, try using a different device.
  3. Contact the network administrator and refer them to the Domain allow list and split tunneling on corporate networks article, to ensure that access to the required domains and IP networks is permitted at all times.
  4. If the problem persists after trying the above steps, please contact our support team at [email protected] 

Using the ULI Events App

What time zone are the sessions displayed in?

All sessions and other time-related information in the app are displayed in your browser’s time zone, ie. they are local to your time.

How can I add a session to my calendar?

To add the whole event to your calendar check the registration email in your inbox. The email usually has a link that allows you to save the event to your calendar.

If you want to save a specific session to your calendar you can click on the Download button on the session page and then select your calendar app.

On the mobile app, I can’t find the list of other events that I have access to in the app

To see the list of events you have access to, go to the app menu and tap My other events.

On the mobile app, pages or functionalities are not loading properly

Please make sure that your app is fully up to date, by checking the app on the App Store or Google Play.

Live video streaming

Web browser and operating system recommendations

  1. We recommend using a modern web browser such as Firefox or Google Chrome, or Safari.
  2. Make sure you are using the most updated version of your web browser.
  3. Clear the cache of your web browser.
  4. Make sure you are using the latest version of your operating system.
  5. Try to disable any unnecessary browser extensions. To do so, go to the Preferences or Settings in your browser, click on Extensions, then temporarily disable all the extensions.

Please note Internet Explorer is not supported.

I have no sound or sound is low quality

  1. Click on volume icon on the video player to adjust the volume, or hover over the icon and slide the volume bar to increase the volume.
  2. Ensure the browser tab with the video is not muted, right-click on the browser tab of your stream and click on “Unmute tab” or “Unmute site”.
  3. Check the volume of your computer.
    1. There may be volume controls on your keyboard.
    2. If you are using a laptop, unplug any external speakers, headphones or screens.
  4. If you are using Bluetooth headphones, try re-connecting them with your computer.

We recommend using headphones for best sound quality.

Video is not loading or buffering

  1. Make sure the video is not paused, if you see the Play ▶️ icon, click the icon to resume watching.
  2. Test your internet connection speed with an online test. For the best possible experience, a download bandwidth of 4.8 Mbps is needed to see streams in full HD (1080p). Attendees will require a minimum download bandwidth of 1.5 Mbps, in order to see the stream in low resolution (360p). More information
  3. If you are using a VPN, try turning it off.
  4. If you are on wireless, try following these tips to improve the internet speed:Move your router to a central location in your home.
    Do not place your router close to a microwave or cordless phones, they can create wireless interference.
    Keep your router off the floor. You’ll have better signal strength if your router is on a shelf rather than behind or under furniture.
    Restart your router, to see if this may solve any internet connection issues.
  5. Try a different connection, like a mobile hotspot or a wired connection.

Please also remember that public networks can often have limited bandwidth.

Video quality is low

We use adaptive streaming quality, which means that you may see lower quality video just at the very beginning of the stream (so you can join quickly), or if your internet connection is slow.

Leave the stream playing for up to a minute to allow for the quality to improve. If the quality is still low after a minute, check our tips above on improving your internet connection.

Still having issues?

If you are having an issue that’s not listed here, please contact our support team at [email protected]