Shaping the Future of BTR: Expert Insights on How Smart Access Technologies are Influencing Operational Models, Tenant Expectations, and ROI

In this session, we reveal findings from a new Salto-commissioned study, based on primary research conducted by an independent smart building consultant. Through interviews and data from leading BTR operators, we explore how smart access technologies are reshaping operational models, elevating tenant expectations, and driving measurable ROI. Key insights include quantifiable labour savings, tenant retention improvements, increased revenue opportunities, and enhanced security compliance. We’ll also share real-world examples of how mobile access, self-service amenities, and system integrations are influencing staffing models and financial outcomes – offering a clear roadmap for building smarter, more profitable residential developments.